Technical Support
All the support you need to get your solution to market quickly
Technical Support Overview
Opticon provides technical support for all of our products and accessories.
Online Technical Support
For online technical support for Opticon products, use this web site's search function to locate the page of the product you are interested in. You will find product documentation and software downloads. For additional, more detailed technical information, visit the Opticon technical support knowledge base.
Contact Us
For additional help, contact us. Opticon's technical support staff is available Monday through Friday from 8:00 a.m. to 5:00 p.m. PST. Email us or call 1.800.636.0090 x2127.
Please note, Opticon Technical Service will require the model and serial number of the units you wish to have support on.
For technical support outside of the USA, and Canada email Opticon Sensors Europe.
Opticonfigure
Opticonfigure is an online version of our Universal Menu Book. It can be used to create custom and condensed printouts of your desired settings for quick reference and setup.
Quick Connect Codes
Quick Connect Codes are used by our Bluetooth or IEEE 802.15.4 (2.4 GHz) wireless barcode readers to connect to a host device rather than the traditional discovery/pairing method.
- (OPL2724, OPL9712, OPL9724, OPN2002, OPR3101) (Select Browse > Tools > Bluetooth Address from the left-hand menus at opticonfigure.opticon.com and enter your Bluetooth Address to generate a Quick Connect Barcode.)
Video Tutorials
Please visit our YouTube Channel for video tutorials on common questions for our barcode scanners
Reset Companion Scanner / Turn on & off Beeper