Privacy Policy
Opticon Inc. recognizes the valuable need to protect the information gathered from our customers and visitors; for this reason, Opticon has implemented a Privacy Policy. This Privacy Policy applies to all information gathered through any web site operated by or on behalf of Opticon. By using these web sites, or participating in any program or service managed by Opticon, you consent to the data practices described in this Privacy Policy. If you have questions about this Privacy Policy or the protection of your Personal Information, please contact us through our web site at www.opticonusa.com directly, or as outlined below in the Section entitled Contact Information.
Modifications
Opticon will update this Privacy Policy occasionally. When Opticon posts
changes to this Privacy Policy, we also will revise the "last updated" date
on the Privacy Policy. If there are material changes to this Privacy Policy,
Opticon will notify you by placing prominent notice on the Web site. Opticon
encourages you to review this Privacy Policy periodically to be informed
of how Opticon is protecting your information and to be aware of any changes
to the Privacy Policy. This Privacy Policy is incorporated into any Terms
of Use governing the various web sites and any programs or services operated
or managed on or behalf of Opticon. Any changes to this Privacy Policy
are effective immediately after being posted by Opticon.
User Name and Password
In order to access the member or non-public pages on web sites operated
by Opticon, you must create a user name and password. Opticon does not
divulge user names or passwords to any external individuals or organizations.
Opticon employees may have access to such information only on a need to
know basis. Should you need to change or remove your user name or password,
contact us through the web site form posted on www.opticonusa.com or directly
as further outlined below.
What Is Personal Information?
Personal Information is defined as any information concerning an identified
or identifiable individual. An identifiable person is one who can be identified,
directly or indirectly, by reference to an identification number or to
one or more factors specific to his or her physical, physiological, mental,
economic, cultural or social identity. Personal Information shall include
but is not limited to: Name, address, telephone number, company information
and similar identifying information. Opticon will never collect "sensitive" Personal
Information such as information pertaining to racial or ethnic origins,
political or religious beliefs, health, and sexual orientation.
How We Use Your Personal Information
Opticon uses the information it collects from customers as part of its
customer database and to provide you with targeted information and offers
Opticon Inc. If you do not wish to receive promotional materials, contact
us through the web site form posted on www.opticonusa.com or directly as
further outlined below.
Opticon may use your Personal Information to operate its various web sites,
for Opticon specific customer research, to fulfill purchases by you, to
provide any other services you have requested, to address quality complaints
that you submit, and to provide online product support. Your Personal Information
also may be used to communicate with you regarding your account(s) with
Opticon.
We also may use your e-mail address to respond to incoming service and
support requests from you, to collect customer feedback, to conduct satisfaction
surveys, to offer promotions to you, and to send other service informational
mailings. Your Personal Information may be provided to a courier or freight
forwarder in order to fulfill an order you may have requested from Opticon.
Disclosure of Your Information
Except as described in this Privacy Policy, Opticon will not disclose your
Personal Information to a third party, unless you request or otherwise
consent to such disclosure or disclosure is required or authorized by law
or in the good-faith belief that such action is necessary to: (a) conform
to the edicts of the law or comply with legal process served on Opticon
or its web sites; (b) protect or defend the rights or property of Opticon,
its web sites or its web site users or (c) act under exigent circumstances
to protect the personal safety of users of Opticon, its web sites or the
public.
Opticon also reserves the right to disclose and/or transfer Personal Information
to a third party (including outside counsel) in the event of a proposed
or actual purchase, sale, lease, merger, amalgamation or any other type
of acquisition, disposal, or financing of all or any portion of Opticon
or of any of the business or assets or shares of Opticon or a division
thereof in order for you to continue to receive the same products and services
from the third party.
Sharing of Personal Information
Personal Information may be shared with Opticon affiliates pursuant to
the service contracts between them to better service Opticon’s customers.
However, any affiliates with whom your Personal Information is shared will
be subject to agreements to maintain the confidentiality and security of
your Personal Information.
Internet Protocol (IP) Address
An Internet Protocol (IP) Address is associated with your computer's connection
to the Internet. We may use your IP address to help diagnose problems with
our server, and to administer our web site and to maintain contact with
you as you navigate through our web site. Your computer's IP address also
may be used to provide you with personalized content. Your computer's IP
address by itself does not identify you personally.
Aggregate Information
To measure our visitors' interest in and use of various areas of our web
site and the various programs that we administer, we will rely upon aggregate
information, which is information that does not identify you, such as statistical
and navigational information. With this aggregate information, we may undertake
statistical and other summary analyses of our visitors' behavior and characteristics.
Although we may share this aggregate information with third parties, none
of this information will allow anyone to identify you, or to determine
anything else personal about you.
Supplemental Information
We may supplement the information that you provide us with information
that is received from third parties.
Storage of Personally Identifiable Information
Your Personal Information is stored in secured locations and on servers
controlled by Opticon, located either at our offices or at the offices
of our service providers. Personally identifiable information collected
by Opticon may be stored and processed in the United States, Canada or
any other country in which Opticon or its affiliates, subsidiaries or agents
maintain facilities, and by using this site, you consent to any such transfer
of information outside of your country.
Security
To help protect the confidentiality of your Personal Information, Opticon
employs administrative, technological and procedural safeguards that are
appropriate to the sensitivity of the Personal Information. Opticon uses
commercially reasonable efforts to ensure that Personal Information is
safeguarded against loss, unauthorized access, use, modification, disclosure,
or other misuse.
We take seriously the security of all personal and non-personal information
associated with our customers and visitors. We use the encryption process
Secure Sockets Layering (SSL) to secure transmission of your order. Only
those Opticon employees who need access to your information in order to
perform their duties are allowed access.
Accuracy of Personal Information
We take all reasonable steps to insure that your Personal Information is
accurate, up-to-date, complete and relevant.
Access and Rectification
Upon written request, subject to certain exceptions, Opticon will inform
you of the existence, use, and disclosure of your Personal Information
and will give you access to that information. Access requests should be
sent to our Webmaster, using the contact information in the "Contact
Information" section below. When requesting access to your Personal
Information, we may request specific information from you to enable us
to confirm your identity and right to access, as well as to search for
and provide the Personal Information that we hold about you.
You should advise Opticon if you believe that your Personal Information
is inaccurate. You have the right to ask for it to be corrected or updated.
We may ask you to provide documentation to support your request for correction
or updating.
Third Party Web Sites
For your convenience, we may include on our web site certain links to other
web sites. We provide these links as a convenience only and we do not endorse
the content or services offered by, or the privacy policies in place at,
these other web sites. Our Privacy Policy covers only information we collect
through our web site, and other web sites to which we link may have privacy
policies that differ considerably from our Privacy Policy. We have structured
our web site to make it reasonably clear when you leave our web site and
enter another web site. We encourage you to review the privacy policies
of each web site you visit through our links, to ensure you are comfortable
with their policies. We are not responsible for the conduct or policies
of these third parties. You should examine carefully the privacy policies
of any third party web sites linking to or from any Opticon web site. Opticon
is not responsible for the privacy practices of such other web sites.
Children
Children under 13 years of age are required to obtain the express permission
of a parent or guardian before submitting any Personal Information to this
site. In accordance with the Children's Online Privacy Protection Act of
1998, if we learn that a child under 13 has provided us with Personal Information,
we will delete this information from our database(s). We encourage parents
to supervise their children while online.
Cookies & Internet Users
Cookies are pieces of information a web site sends to an individual's hard
drive while he or she is viewing the web site. Cookies allow the web site
to remember important information that will make your visit to the site
more useful. We use cookies to help improve your future visits.
If you do not wish to receive a cookie or if you wish to set your browser
to warn you each time a cookie is being sent, or if you wish to turn off
all cookies, use the options on your browser to assist you. The "Help" option
on your Browser may assist you in changing your cookie preferences. Please
note that by turning cookies off, you may not have access to many features
available on our web site.
Contact Information
If you have any questions or complaints, or you wish to access, correct
or delete your Personal Information, please contact the Webmaster. The
Webmaster can be reached by telephone at: 1-800-636-0090; by Facsimile
at: (425) 454-0865; online though the "Contact Us" area at www.opticonusa.com
; or by mail at Opticon Inc., 2220 Lind Ave SW, STE 100, Renton, WA 98057, attention:
Webmaster. If necessary, the Webmaster will contact another employee to
assist in completing your requested task.
Members of the European Union
If you are a resident of a Member State of the European Union and have
any concerns or complaints, please first address these issues to the Webmaster.
Opticon Inc. is located in the United States, as are the servers that make
this site and most programs or services available. All matters relating
to privacy issues and this web site are governed by the laws of the United
States and the State of New York. If the Webmaster does not satisfactorily
address a complaint within thirty (30) days, any dispute, controversy or
claim shall be settled by an arbitration administered by an arbitration
agency, such as the American Arbitration Association ("AAA").
All arbitrations will be conducted in English. Judgment rendered by the
arbitrator may be entered in any court having jurisdiction. The costs of
the arbitration will be borne equally by the parties. Washington, U.S.A.
shall be the site of all hearings, and such hearings shall be before a
single arbitrator. You may also submit complaints to the Federal Trade
Commission at http://www.ftc.gov/ftc/complaint.htm or via phone at (202)
382-4357.